Privacy Policy

1. Information We Collect

We collect the following types of information when you use the NaijaProp platform:

• Personal Information: Name, email address, phone number, and any other details you provide when creating an account, submitting a listing, or contacting us.
• Property Details: Information about properties you list, view, or inquire about, including location, price range, and property type.
• Browsing Data: Pages visited, search queries, time spent on the platform, device type, browser type, and IP address.
• Communication Data: Records of correspondence when you contact us via email, WhatsApp, or our contact form.
• User Content: Reviews, comments, or other content you share on the platform.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Facilitating Transactions: Connecting property seekers with agents, landlords, and sellers, and enabling communication between parties.
• Improving Our Services: Analysing usage patterns to enhance the platform experience, develop new features, and personalise property recommendations.
• Communication: Sending account notifications, property alerts, market updates, and responding to your enquiries. We will only send marketing communications with your explicit consent.
• Verification & Safety: Verifying property listings, vetting agent credentials, and protecting against fraudulent activity.
• Legal Compliance: Meeting our obligations under Nigerian law, including anti-money laundering (AML) and data protection regulations.

3. Data Sharing

We do not sell your personal data. We may share your information in the following circumstances:

• With Property Agents: When you enquire about a listing, your name and contact details are shared with the relevant listing agent to facilitate communication.
• With Your Consent: We will share your information with third parties only when you have given us explicit permission to do so.
• Service Providers: We may share data with trusted service providers (hosting, analytics, payment processing) who are contractually bound to protect your information.
• Legal Requirements: We may disclose information if required by Nigerian law, court order, or government authority.

4. Cookies

NaijaProp uses cookies and similar technologies to improve your experience. We use:

• Essential Cookies: Required for the platform to function properly, including authentication, session management, and security features.
• Analytics Cookies: Help us understand how visitors interact with our platform so we can improve features and content. We use privacy-respecting analytics and aggregate data where possible.

You may disable cookies through your browser settings, but some features of the platform may not function correctly.

5. Your Rights

Under applicable Nigerian data protection regulations (including the Nigeria Data Protection Regulation 2019 and the Nigeria Data Protection Act 2023), you have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete personal data.
• Deletion: Request the deletion of your personal data, subject to legal retention requirements.
• Objection: Object to the processing of your personal data for specific purposes.
• Data Portability: Request your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at hello@naijaprop.com.

6. Data Retention

We retain your personal information for as long as your account is active or as necessary to provide our services. We may also retain data for a reasonable period to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Security

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure data storage, access controls, and regular security reviews. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Contact

If you have questions or concerns about this Privacy Policy, please contact us: